Keep your business moving in the right direction
It's no secret. Customers can easily shop, compare and buy whatever they need online from Amazon, airlines, hotels, Sam's, Costco, Walmart and other companies using an app.
With a swipe or tap on a smart phone or tablet, purchases are available for curbside pickup or doorstep delivery.
So, when it comes to marketing your business, is a postcard mailout or a business directory listing really enough today? Without a proactive follow up plan, nothing is what usually happens.
This is where direct response marketing can generate more customers for your business.
Our proactive outbound marketing approach can generate interest about your business and services.
Contact Center as a Service (CCaaS) from Proserv complements postcard and email marketing efforts to customers by adding a fresh source of inbound leads.
Reduce the number of lost or disengaged customers with a win-back campaign to increase revenue.
Direct Response Contact Center
Our omnichannel lead center stands up fast to meet your need for inbound and outbound sales and marketing campaigns.
We have solutions to enhance business listings, email and postcard mailout campaigns to reach new customers.
Automated scripts ensure consistency. Follow-up surveys and satisfaction ratings keep you in the loop with customer feedback.
Increasing your local customer base is our main focus. We can deliver your marketing message to "near me and nearby" customers at a very affordable price.
Win-Back Customer Campaigns
Any business can lose customers. But having a win-back strategy is the answer.
Let us help you recover your customers with the right campaign.
What people are saying
“I'm glad I finally saw the light. Now I can track and measure each marketing campaign and know immediately what's working well or where to save on costs. No more guesswork here. I can see the results in a simple dashboard.”
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Glenda B.
“As a business owner, I would find and research a good marketing idea but then came the cold feet. What if it failed, what if I lost money, what if the marketing idea didn't gain new customers? But, now I leverage a simple platform to directly respond to customers from the campaigns I run without the worry and costs. And now I finally get to go home early some days.”
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Monica M.
“I was reluctant about relying on home-based agents for my medium size business. I wrestled with the idea of dependability, control and professionalism. I am happy to say, I made the right choice for my business. Home agents have given me the ability to scale my marketing campaigns on the turn of a dime. I even have some agents onsite during spikes in order taking activities. Now my own small contact center folks can take more time with each customer on big ticket items."
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Wesley G.
About us
A growing number of businesses face a variety of challenges including how to acquire new customers on a limited budget and how to deliver quality products and services to existing customers. The other issue is deciding on the best customer service and contact center partner to help support their business.
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The way forward is apparent. Leverage the same smart phone and tablet technology customers already use to deliver the best customer experience. The cause and effect of our outbound activities will create inbound customer leads for conversion.
Proserv CCaaS technology is our foundation for customer engagement. We enable local small businesses to benefit from a tightly integrated system supported by skilled personnel to meet the unique and immediate demands of customers and community partners.
No long-term contracts
Advertising/Digital Marketing
Agencies
Apparel/Footwear
Consumer goods
Energy/Utilities
Financial services
Food and Beverage
Healthcare/Insurance
Health and Beauty
Home services
Legal services
Manufacturing
Professional services
Real Estate
Retail
Residential services
Restaurants and Hospitality
Small business
Technology
Transportation and Logistics